DESCRIPTION:
Dave’s Computers is a computer repair, support and data recovery business located in Hillsborough New Jersey. Founded in 2011, we have grown over 20% a year and now serve over thousands in the New Jersey area. We run our business on three principles: Quality, Customer Service, Fast Response.
We are looking to hire Technician with intermediate knowledge which includes:
We are looking to hire Technician with intermediate knowledge which includes:
- Laptop & Desktop Repair
- Software Troubleshooting
- Network Setup & Troubleshooting
- Both PC & Mac Knowledge
- At least 2 Year of On-Site Experience (Required)
REQUIREMENTS:
- Must know both PC & Mac
- Must have prior networking experience
- Experience with Remote Support
KEY THINGS WE ARE LOOKING FOR:
- Self motivated and an independent worker who can troubleshoot and diagnose PC issues with limited to no supervision.
- Eager to learn and grow with the business/organization.
- Overtime available based on productivity and caseload…
- Must be able to effectively communicate with non technical clients (business users) and relay solutions to issues in a manner for the client to understand.
- Customer service oriented – must be able to know how to work with all kinds of people in all kinds of situations.
Daily Responsibilities include serving customer IT support needs by:
