There are so many questions and concerns when it comes to computer and laptop repair. We answer these same questions all the time – and it isn’t like we are against it, per se. However, we sometimes find that it is better to answer them online so that people can know what to expect when they drop their machinery off or when we fix something for them.
At the end of the day, almost all situations are different when it comes to computer and laptop repairs. There are some questions that we can answer definitively (as you will see) and some that will require us to first look at your equipment before we can give you a realistic answer (as you will also see).
Just How Much Will It Cost To Repair My Computer?
While we cannot tell what is wrong with your laptop or computer just by looking at it, we will perform an in-house diagnostic to determine just what is wrong with it. You will have to leave your device with us while we look over it. We will try to contact you within a couple of hours, but it can take up to 48 hours for most businesses to get back to you. The reason it takes longer than you may expect is that we truly do want to give you an intelligent response to your questions – not just a basic overview. Of course, we also want to give you an accurate estimate for repair costs.
Nothing will get accomplished on your computer or even done to it without your prior approval. We will make recommendations for repairs and even start to plan the attack, but we will not do anything.
Of course, in every suggestion that we make, we will consider the age of your device and how much longer we think this will help keep it alive. There is no way that we will try to get money out of you for a machine we know will just die in a few weeks. As an added bonus, if you don’t want the repairs to take place after we talk to you, you can just pick it up again.
Can You Come To My Business To Fix My Laptop?
It takes quite a few hours for our team to meticulously look at your laptop or computer and run data scans, test the health of a hard drive, and then surgically repair whatever damage has been done. While some simple fixes can be completed at your business (especially if you pay a flat rate fee and have regular maintenance), often it just isn’t feasible. Sometimes a repair will take a few people to fix. Most of the work, especially for one-off laptop repairs, is better completed at our in-house facility where we can do the work.
How Long Will I Have To Wait for Laptop Repair – Can You Fix It Now?
All computer experts will work as quickly as possible to get your laptop back into your hands. As such, there is an average turnaround time of 48 hours. That isn’t to say that you won’t get your machine back more quickly nor is it to say that it might take longer. It all depends on your individual machine. There can be a longer wait if there are hardware problems where we need to order parts.
As always, we will try to give you an idea of how long it will take as soon as we complete our initial analysis of your machine.
Should I Bring Anything Else With Me When I Bring My Laptop for Repair?
There are many different things you should bring with you when you get your laptop repaired, just to be safe. You will, of course, want to bring the laptop itself as well as the AC adaptor. You may also want to bring anything you use to backup your data, such as flash drives or external hard drives. If there is a virus on your laptop, it can be transferred to those devices as well. You could just re-infect it when you put them back in to use them. It can also help us with data recovery as well.
If you have a manual, you may want to bring that as well. In truth, anything that you bring can help with your laptop repair.
What Does Malware Do?
Once the malware has gotten inside the computer’s hard drive, it will consistently and systematically manipulate the machine and consuming the resources, slowing it down. The hackers will use the information that it gathers, learning about your web surfing habits and breaking into stored personal data. For businesses, this can be absolutely deadly.
Today’s malware can actually damage not only the software of your computer, but it can do a number on the actual hardware as well.
Should I Upgrade Or Just Get My Laptop Repaired?
Sometimes it is just better to upgrade your laptop instead of getting a new one. However, in the case of older computers or those that have just been used too hard, it is better to get a new one.
We will always be straightforward and honest with you about which options we think is the best one for you and your computer.
What Does This Sound Mean?
While it is humorous to hear people try to replicate the sound of a dying hard drive or a weird beep they hear in the middle of the night, we often cannot identify the noise from you replicating it. Sometimes, we can’t even do it from a video or memo.
The best thing to do is allow us to hear it.
Our team takes pride in being the most experienced team of IT professionals in New Jersey. You can count on us to have solutions to problems that you may not have had luck with before. When it comes to data recovery in New Jersey, you simply cannot go to anyone better. We have technical support available to the public every day of the week: you’ll have the option to talk to an experienced technician if a problem arises.
Looking for the Best Computer Services in New Jersey? Call: (908) 332-5051