Repair internet access after Windows 10 October 2018 Update

If you’re
running the latest version of Windows 10 and keep seeing the little yellow
warning triangle by your network status, you’re not alone. A few customers have
been into Dave’s Computers over the past few weeks with exactly the same
problem. It’s a minor irritation as you still have internet access for
everything but Windows apps. But, try to use the Windows Store and things
become inconvenient.

The issue
happened to one of our computers here in New Jersey. We have a Windows 10
machine that we update with the latest patches and Windows versions so we
always know what’s going on and what problems can occur for early adopters. One
such issue was that described above.

No but yes to internet access

The exact
symptoms are the yellow warning triangle by network connection and a report in
Windows that you have no internet access. Yet open a browser or online app or
game and you can connect fine. So what’s up with that?

The last
round of Windows updates seem to have introduced a mismatch between how Windows
views your network connection and how it actually is. If you open Chrome or
Firefox, you can browse the web as normal. You can play games, use cloud
applications and otherwise use your internet as usual.

However,
when you open the Microsoft Store or try to use a Windows 10 app, it will say
you have no internet access.

There is a
workaround. It will have to do until Microsoft patches it out in a future
update.

Fix no internet access
reported in Windows 10

The
downside of this fix is that you will have to repeat it regularly. Particularly
when you first start your computer or resume from sleep. In some cases we have
seen, leave the computer for an hour and it goes away. That’s not too helpful
though.

Try this:

1. Right click the Windows Start button
   and select Settings.
2. Select Network & Internet and
   Change connection properties.
3. Select Public or Private from the
   Network Profile. Whichever profile is different than the one you’re running.
4. Return the setting to what it was
   originally.

No need to
save as changes here are dynamic. Now the yellow warning triangle should
disappear. If you open the Microsoft Store, your apps should now load and work
as normal.

If that
doesn’t work, there is another thing we tried to get things working again and
that was re-enabling IPv6. It should be enabled by default even though it is
rarely used as yet. If you disabled it or have changed your network settings,
resetting it might help.

1. Right click the Windows Start button
   and select Settings.
2. Select Network & Internet and
   this time select Ethernet.
3. Select Change Adapter Options in the
   right of the window.
4. Right click your active Ethernet
   adapter and select Properties.
5. Select Internet Protocol Version 6
   (TCP/IPv6) from the center window and check the box.
6. Select OK to save your changes.

Now the
yellow triangle should disappear and your Microsoft Store should work as
normal.

This is a
real pain but one of the more minor issues to be introduced by the latest round
of Windows patches. Considering how interruptive some have been, this one is
easy!