Custom PC acting up?
Get a professional diagnostic to find the problem, fast. No guesswork, just clear answers and solutions that work.
Custom PC Diagnostic
Find the issue. Get a plan. Get back up.
Diagnose · Pinpoint · Plan & Quote
No guesswork. No pressure. Just solutions.
RUSH service available
Jump to the front of the line and get faster results.
How it works:
Four simple steps.
Drop It Off
Drop your PC off at our Somerville shop, no appointment needed.
We Diagnose
We test hardware and software to find the root cause.
We Report
Get a clear diagnosis and solution options with pricing.
Fix & Get Back
Approve the plan and we'll get your PC back to you, fast.
Parts we swap.
High-quality parts from trusted brands.
CPU
Intel & AMD compatible processors
RAM
High-speed, tested memory kits
Graphics Cards
NVIDIA & AMD GPUs · replacement service
CPU Coolers / AIO
Air & liquid cooling solutions
PSU
Reliable power for stable performance
SSD / NVMe
Fast storage for every build
Motherboards
ATX, Micro-ATX & Mini-ITX options
Fans & Airflow
Case fans, controllers & airflow upgrades
OS & Software
Windows install & driver optimization
Need it back ASAP?
Add Rush service & move to the front of our build line, fast.
Add Rush Service
- Priority Handling
- Same-Day Diagnostic (When dropped off before noon*)
- Your system jumps to the front.
- Faster testing & reporting.
- Get answers and solutions sooner.
*Turnaround times may vary based on workload.
Common questions.
Quick answers to the things we hear most.
How long does a diagnostic take?
Most custom PC diagnostics finish in 2-3 business days. Need it faster? Add Rush service for $100 and get same-day diagnostics when you drop off before noon ($149 diagnostic + $100 rush = $249 total).
How long will repairs take?
It depends on the issue and parts. Most repairs finish within 3-5 business days once you approve the plan. If parts need to be ordered (specialty motherboards, PSUs, water blocks, etc.), add 1-2 days for shipping. We always confirm the timeline with you before starting.
Can I approve the repair before you start?
Yes, always. After the diagnostic, we send you a clear written plan: what's wrong, what parts are needed, and a flat-rate price for the repair. Nothing happens until you give the green light. If you decide not to move forward, you only pay the $149 diagnostic fee.
Do you offer warranties?
Yes. All new parts we install carry the full manufacturer warranty (typically 1-3 years on SSDs, GPUs, PSUs, and motherboards). Our labor is backed by a 30-90 day workmanship warranty on most repairs, if the same issue comes back, we make it right at no charge.
Do you work on custom builds?
Absolutely. Custom builds are our specialty. We service builds from boutique builders (iBUYPOWER, CyberPowerPC, NZXT BLD, Origin PC, Skytech, Velocity Micro, AVADirect, Falcon Northwest, Digital Storm, CLX Gaming) as well as fully custom one-off builds, including AM5, LGA1700/1851, water-cooled rigs, and small form factor systems. And when the diagnosis says the smarter move is a new machine, our custom PC building service handles everything from the parts list to first boot.
Let’s get you back in the game.
Clear answers. Quality repairs. No guesswork.
📞 (908) 428-9558 Request Help Now →