Pavilion fan screaming? Envy screen cracked? EliteBook refusing to boot? Whatever your HP laptop is doing, we've seen it — and we fix it right the first time at our Somerville shop. Most repairs done in 24–48 hours.
If HP made it, we fix it — from screen replacements to motherboard diagnostics.
Cracked, flickering, or washed out? We stock screens for the most common HP models and can often replace same-day. See every HP series & model we fix →
$180 – $275Won't charge or wiggles in the port? HP barrel connectors and USB-C charging ports take abuse — we fix them properly.
Quoted after $75 diagnosticHP Pavilions are notorious for bloatware out of the box. We strip the junk, upgrade to SSD, and make it feel brand new.
From $175Coffee, water, soda — whatever hit it, bring it in immediately. Speed matters. We disassemble, clean the board, and assess.
Quoted after $75 diagnosticMissing keys, sticky keys, or the keyboard stopped registering entirely. We replace full assemblies on most HP models.
From $95Dead drive, failed Windows, laptop that won't boot — we recover your data in most cases before you commit to a repair.
From $199Battery draining in under an hour? We source quality batteries for all major HP lines and swap them fast.
From $85Pop-ups, browser hijacks, fake alerts — HP laptops running Windows are constant targets. We remove it completely.
From $149Random shutdowns? Won't POST? We bench-test the full system and give you an honest answer on repairability.
$75 diagnosticWe service all HP lines. Here are the ones we see most from Somerset County and central NJ customers.
Most common HP we see, incl. Pavilion x360 — screens, keyboards, fans
Envy & Envy x360 — screens, hinges, charging ports, batteries
Spectre & Spectre x360 — screens, motherboard, USB-C charging
Business-grade repairs, fast turnaround for NJ professionals
SMB workhorse — keyboards, screens, drive upgrades, OS issues
Gaming laptop repair — thermal paste, GPU, screens, power issues
Screen repair, keyboard replacement, charging issues
Budget HP repairs — screen, keyboard, storage, OS recovery
HP's budget gaming line — overheating, screens, hinges, charging
Mobile workstations — Firefly, Studio, Fury, Power — display, thermals, RAM
HP's new consumer line replacing Pavilion, Envy & Spectre — screens, batteries, USB-C
The plain-numbered budget HPs — screens, keyboards, SSD upgrades
From Bridgewater to Warren — customers across Somerset County trust Dave's with their HP laptops.
"Brought my HP Envy 15 in from Bridgewater with a cracked screen and a battery that wouldn't last an hour. They replaced both same day. Quote was ready fast, price was fair. Way better than shipping it out to HP."
"My HP EliteBook died completely — wouldn't power on. Dave's diagnosed it the same day, found a blown fuse near the charging circuit, and had it back to me by the next afternoon. Saved me from buying a whole new machine."
"Drove in from Warren with an HP Pavilion running painfully slow. They upgraded it to SSD and stripped the HP bloatware out. Feels like a completely new laptop. Flat rate, no surprises, done in 48 hours."
Flat-rate pricing after a $75 diagnostic. No hourly clock. No surprises.
All prices are estimates. Final quote given after diagnostic. The $75 diagnostic fee is credited toward your repair if you proceed.
One shop on Route 206 in Somerville — convenient to Somerset, Morris, Middlesex, and Hunterdon County.
Our shop sits at the geographic center of a large chunk of central NJ — which is why customers drive in from across the region instead of shipping their HP to a warehouse. For most people it's under 20 minutes each way.
You drop it off, we call you when it's ready, you pick it up. No shipping labels. No wondering where your laptop is. No strangers going through your files.
Best Buy ships your laptop out. We fix it here, in our Somerville shop, on our bench.
Patterns and problems specific to NJ customers — not covered in generic repair guides.
HP Pavilions are notorious for poor thermal design, and New Jersey's humid summers make it worse. Dust accumulates in the vents faster than people expect, and the fans run constantly trying to compensate. If your HP is throttling, shutting down in the heat, or the bottom is too hot to touch, we clean and re-paste before it takes out the CPU.
NJ summer storms cause power surges that disproportionately hit HP laptops mid-charge. The barrel charging port on older Pavilions and the USB-C port on newer Envys are both vulnerable. If your HP stopped charging after a storm or power flicker, bring it in — the board damage is often localized and repairable.
Somerset County's large remote-working population has put enormous wear on HP business laptops since 2020. HP EliteBooks and ProBooks running 10+ hours a day develop keyboard failures, battery wear, and fan issues faster than typical use. We repair them with faster turnaround than HP's warranty service, no support contract required.
Many small businesses across Somerset, Morris, and Middlesex counties standardized on HP ProBook and EliteBook fleets in the 2010s. Those machines are now 5–8 years old and need SSD upgrades, battery swaps, and keyboard replacements to stay productive. We repair them all and can often turn business machines around same-day.
Here's what 15 years of fixing laptops in Somerset County has taught us.
We run a full diagnostic before recommending anything. HP laptops have their quirks — we find the actual cause, not just the first obvious symptom.
You get a firm quote before we start. The $75 diagnostic gets credited to your repair. You're never watching a clock tick while we run a scan.
Most repairs diagnosed within 24 hours, completed within 48. We stock parts for common HP models so we're not waiting on shipping to get started.
If the repair costs more than the laptop is worth, we'll tell you. If you need a $40 part, we'll tell you that too. No upselling on things you don't need.
We've been at 75 N Bridge St, Somerville NJ for over a decade. You know where to find us — no 800 number, no ticket system, no runaround.
Your HP never leaves our shop. No shipping to a warehouse. No strangers browsing your files. Repaired on our bench, handed back to you.
The questions we get most from NJ customers looking for HP repair near them.
Diagnostics start at $75, credited toward your repair if you proceed. Screen replacements typically run $180–$275 depending on the HP model. You get an exact quote before we touch anything. Stop in anytime — no appointment needed.
Most repairs diagnosed within 24 hours, completed within 24–48 hours after you approve the quote. Screen replacements and keyboard swaps are often same-day. Data recovery and motherboard-level repairs take longer — we give you a realistic timeline at drop-off.
Could be a dead battery, a failed charging port, a blown fuse on the motherboard, or a deeper hardware fault. There's no way to know without running a proper diagnostic. Stop in for $75, credited to the repair if you proceed.
Slow HP Pavilions are our most common walk-in. Usually a mechanical hard drive that should be an SSD, too much startup bloat, malware, or low RAM. An SSD upgrade alone makes an older HP feel like a new machine. Flat $175 and done in 24–48 hours in most cases.
Both are common. If the charger works on another device but your HP still won't charge, it's almost certainly the port or the charging circuit on the board. Don't leave it too long — a loose port can cause board damage over time.
HP Pavilions are particularly prone to this. Dust accumulates in the vents, thermal paste dries out, and the fans can't keep up. Left unchecked it can permanently damage the CPU. Come in and let us clean and re-paste it before it gets worse.
In most cases, yes. The drive is usually fine even when the rest of the machine isn't. We pull the drive, assess what's recoverable, and transfer your files. Data recovery starts at $199 after the $75 diagnostic.
It depends on the repair cost vs. the machine's value. We'll tell you straight after the diagnostic — including if buying new makes more financial sense. We'd rather lose the repair job than have you spend money you shouldn't.
Our Somerville shop serves customers across Somerset County and central NJ — Bridgewater, Hillsborough, Raritan, Bound Brook, Manville, Warren, Franklin Township, Edison, and beyond. Drop-off only — pull into our lot at 75 N Bridge St and call us if you need help.
Yes — screen replacement is one of our most common repairs. We stock panels for most HP models and can often replace same-day. For full pricing and details, see our laptop screen repair and LCD screen replacement pages.
The big differences are speed and communication. HP's out-of-warranty depot service is quoted per machine by serial number, and HP's own plans state repairs take about 7 business days — before you add shipping time each way — so you can be without your laptop for a couple of weeks. We diagnose most HP laptops within 24 hours right here in Somerville and hand it back to the same person who fixed it — no shipping label, no warehouse. Stop in for the $75 diagnostic, credited toward your repair if you proceed.
Board-level work is the one repair where we're most candid about value, because a full HP motherboard replacement is often the most expensive way to fix a laptop and can approach the price of a newer machine. Frequently the real fault is a single failed charging circuit, power rail, or component we can address without swapping the whole board. We'll bench-test it, tell you exactly what failed, and give you a flat quote before any work starts — the $75 diagnostic is credited to the repair.
Yes — we stand behind our parts and workmanship, and because the same technician handles your HP from drop-off to pickup, there's one person accountable for the fix. If something related to the repair isn't right, bring it back and we'll make it right. We'd rather fix it correctly once than see it again.
Once you're past HP's warranty, your choices are HP's paid out-of-warranty depot service, a big-box mail-in program, or a local independent shop like ours. HP quotes those repairs per machine and ships your laptop out for days; we diagnose within 24 hours and complete most repairs in 24–48 at our Somerville bench. First-time customers can mention HP20 at drop-off for $20 off labor on an HP laptop repair.
On most HP notebooks a blinking Caps Lock or Num Lock light at startup is a built-in diagnostic blink code — long red or amber blinks indicate the major error category and short white or blue blinks the minor one, and the pattern maps to a specific fault such as memory, graphics, power, or the system board. It usually means the laptop can't finish its startup self-test, so a simple restart won't cure it. Count the blinks if you can, then bring it in — we'll read the code, confirm it on the bench, and quote the repair after the $75 diagnostic.
The 3F0 error means the system can't find a bootable drive — sometimes a loose connection or BIOS setting, but often a failing or dead drive. Your files are usually still recoverable even when the drive won't boot, so don't keep power-cycling it, which can make a failing drive worse. Bring it in; we'll determine whether it's a simple fix or a drive that needs replacing, and recover your data first if needed — data recovery starts at $199 after the $75 diagnostic.
A SMART 301 warning is your HP predicting that the drive may be heading toward failure — it's a prediction rather than a confirmed failure, but treat it seriously, because a drive can pass a quick test one day and struggle the next. Back up anything important right away. Bring it to us and, if the drive is healthy enough, we'll clone it to a fast SSD before it degrades further; if it's already failing we'll assess data recovery (from $199) after the $75 diagnostic.
Stop using it and unplug it. HP's own guidance is to discontinue using the notebook until the battery is replaced and to disconnect it from AC power — swelling can be significant enough to push on the touchpad, keyboard, and screen. Do not press on the battery or try to puncture it. Bring it straight in; we safely remove and replace swollen HP batteries with quality cells and check for any damage the swelling caused to surrounding parts.
Yes — cracked hinges that tear loose from the plastic lid are one of the most common structural failures we see on HP Envy, Pavilion, and x360 lines, and they only get worse as the loose hinge stresses the screen and cables. Catching it early often means a straightforward hinge and mount repair instead of a cracked display down the road. Bring it in before the screen or display cable gets damaged and we'll quote it after the $75 diagnostic.
Flickering with no physical crack is usually one of three things: a display-driver conflict, a loose or failing internal display cable, or an aging panel or backlight. A quick self-check: open Task Manager and watch it — if Task Manager flickers right along with everything else, the cause is the display driver or hardware rather than a single app. If that doesn't settle it, bring it in; we'll isolate whether it's the cable, the panel, or software and quote the fix after diagnostics.
Often, yes. USB-C charging problems can come from a worn cable, a port that's collected debris, or a damaged USB-C port or power-delivery circuit on the board — and on some HP models only one of the USB-C ports actually supports charging. Try a different known-good USB-C charger first; if it still won't charge, the port or charging circuit likely needs attention. We repair and replace HP USB-C charging ports and assess board-level damage after the $75 diagnostic.
Take it seriously — when HP Support Assistant or the built-in diagnostics flag a storage or SMART warning, the drive is predicting trouble, and failures can come sooner than you'd expect. Back up your important files now. Bring it in and we'll confirm the drive's health on the bench; the usual fix is cloning everything to a fast SSD, which both clears the warning and makes an older HP feel new again.
A fan that runs loud and constant usually means it's fighting dust-clogged vents and dried-out thermal paste, or the fan bearing itself is wearing out. Left alone, the extra heat can shorten the life of the CPU. As a first step, make sure it's on a hard, flat surface with clear vents — but if it's still roaring, bring it in for a proper cleaning, re-paste, and fan check so it runs cool and quiet again.
More often than not this one is software — a Windows update knocking out the Realtek or B&O audio driver is the most common cause we see. A quick check: plug in headphones; if those work, the problem is the internal speakers or their driver rather than the whole audio system. Bring it in and we'll sort out whether it's a driver fix or a genuine speaker or board repair.
Yes, and the fix depends on the cause. A touchscreen that's completely gone — not even listed by the system — is often a driver or firmware issue, while dead spots or no response after a drop usually point to a failed digitizer or a loose display connector that needs hardware work. We'll test whether Windows still detects the touch layer, then quote either the driver fix or a digitizer or screen repair after the $75 diagnostic.
Usually yes. The backlight is controlled by firmware and the Fn hotkey, so a BIOS setting, a stuck hotkey utility, or a Windows-update driver conflict can switch it off — but partial lighting or dead zones can also mean the keyboard assembly itself is failing. Try toggling the backlight key (often Fn+F5) a couple of times first; if there's still no light, bring it in and we'll determine whether it's a firmware fix or a keyboard replacement.
Under the federal Magnuson-Moss Warranty Act, a manufacturer generally can't void your warranty just because an independent shop did a repair or a non-OEM part was used — the FTC has made clear that third-party service or parts alone don't void coverage. The one exception is that HP can decline to cover a specific problem that an unauthorized repair actually caused. If your HP is still under HP's warranty, we'll give you honest advice on whether to use us or send it back to HP for that particular issue.
If your laptop is in warranty for a covered hardware defect, HP's warranty repair is usually the right call and we'll tell you so. If it's out of warranty, or you need it back quickly, or it's a data-loss situation, a local shop is almost always faster and more personal — HP ships your machine to a depot for days while we diagnose within 24 hours and keep your laptop in Somerville the whole time. We give you the straight answer, not the answer that sells a repair.
HP lets you check coverage in a couple of minutes using your serial number on their warranty-status lookup — the serial is printed on the bottom of the laptop or shown in HP Support Assistant. Most HP consumer laptops ship with a one-year limited warranty from the purchase date, while commercial and business models often run longer. If you're not sure, bring it in and we can help you find the serial number and figure out your options either way.
We source quality screens, batteries, keyboards, and charging ports for the common HP lines — Pavilion, Envy, Spectre, EliteBook, ProBook, Omen, and Victus — and we stock the most common ones, so many screen and keyboard jobs are same-day. For rarer or premium models we order the correct part and confirm the quote with you first. You don't have to chase HP for parts; we handle sourcing.
Yes — EliteBooks and ProBooks are a big part of what we see from Somerset County's remote workers and small businesses, and years of 10-hour days wear out their keyboards, batteries, and fans faster than typical use. We handle keyboard replacements, battery swaps, SSD upgrades, charging-port repairs, and OS issues, often with same-day turnaround on common parts. Business clients can also ask about our on-site business services.
Absolutely — gaming HP laptops like the Omen and Victus run hot by design, and when the factory thermal paste dries out or the vents clog, you get thermal throttling, sudden shutdowns, and frame-rate drops. We clean the cooling system and re-paste the CPU and GPU with quality compound to bring temperatures and performance back in line. Bring it in and we'll check the thermals and quote the service after the $75 diagnostic.
Yes — we repair HP Chromebooks for cracked screens, keyboard replacement, and charging-port issues. Because Chromebooks sit at the entry level of HP's lineup, we're especially upfront about whether a repair makes financial sense versus replacement, and we'll tell you honestly after the diagnostic. Drop it off at our Somerville shop for a quote.
Yes, and it's one of the best-value things you can do for an older HP — moving from a mechanical hard drive to an SSD and adding RAM makes a slow Pavilion or Envy feel like a new machine. We'll confirm what your specific model supports, since some newer thin HP models have soldered memory, and we migrate your data over as part of the upgrade. Stop in and we'll check your model's upgrade options.
No appointment needed — just bring your HP laptop to our shop at 75 N Bridge St in Somerville during business hours, Monday–Friday 10am–5pm or Saturday 9am–2pm, and pull into the free lot behind Bank of America. You drop it off, we diagnose it and call you with a flat-rate quote, and you pick it up when it's ready. It's drop-off service at our one location.
For home customers, all repairs are drop-off at our Somerville shop — we don't offer in-home or on-site service for residential clients. Keeping every repair on our own bench is also how we protect your data and turn work around fast. On-site service is available for business clients only; home users are welcome to drop off anytime, no appointment required.
Yes — your HP never leaves our Somerville shop. There's no shipping it to a warehouse and no rotating cast of strangers handling your machine; the same technician works on it start to finish. Your files stay private, and if a repair might touch your data we'll talk it through with you first.
It's always smart to back up first if your laptop still boots, since any repair that touches the drive carries some risk — and mail-in depot services often wipe or replace drives during hardware repairs. If your HP won't start or the drive is failing, don't worry: bring it in as-is and we'll recover your data first — data recovery starts at $199 — before doing anything that could put your files at risk.
Often, yes — we stock screens and keyboards for the most common HP models, so those repairs are frequently same-day when the part is on hand and you approve the quote. Rarer panels or premium models may need a day or two to order the correct part. Call ahead at (908) 428-9558 with your model and we'll tell you if we have your part in stock.
One location serving all of Somerset County and central New Jersey. Free parking. No appointment needed.
75 N Bridge Street, Somerville, NJ 08876
Behind Bank of America — free parking at the door
Mon–Fri: 10am–5pm
Saturday: 9am–2pm
Sunday: Closed
Bridgewater ~7 min • Hillsborough ~12 min
Somerset ~15 min • Edison ~20 min
Bound Brook ~10 min • Warren ~18 min
Print it or show it on your phone at drop-off.
Bring this page in or show it on your phone when you drop off your HP laptop. Mention "HP20" at the counter.
Code: HP20 • Dave's Computers • 75 N Bridge St, Somerville NJ • (908) 428-9558
One location, drop-off only. Dave's Computers has one shop at 75 N Bridge St, Somerville NJ. All repairs are drop-off at our Somerville location. We do not offer on-site or in-home service.
Drop it off at our Somerville shop. We'll diagnose it, give you a flat-rate quote, and have it back to you fast. No shipping. No strangers. No surprises.
📞 (908) 428-9558