Privacy Policy

Dave's Computers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit davescomputers.com or contact us about our services.

By using our website, you agree to the practices described below.

Information you provide directly

• Name, email address, phone number, and mailing address (via contact forms or service requests)
• Details about your device or technical issue when requesting repair or IT support
• Payment information (processed securely through our payment processor — we do not store card numbers)

Information collected automatically

• IP address, browser type, and operating system
• Pages visited, time spent on the site, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

We use the information we collect to:

• Respond to inquiries and service requests
• Schedule and complete computer repair or IT support services
• Send appointment confirmations, service updates, or follow-up communications
• Improve our website and service offerings
• Comply with legal obligations
• Send occasional promotional emails (only if you opt in)

We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors who assist us in operating our website or business (e.g., email platforms, scheduling tools, payment processors), bound by confidentiality agreements
• Legal compliance: When required by law, court order, or governmental authority
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction

We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Our website uses cookies — small text files stored on your device — to enhance your experience and analyze site traffic. We may use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Tools such as Google Analytics to understand how visitors use our site

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some website functionality.

Our website may contain links to third-party websites (e.g., Google Maps, social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

We use Google Analytics to collect anonymous data about website usage. This data helps us understand traffic patterns and improve our content. Google Analytics may use cookies to track this information.

You can opt out using the Google Analytics Opt-Out Browser Add-On.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

As a New Jersey resident, you have the right to:

• Know what personal information we collect and how it is used
• Request access to or deletion of your personal data
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us using the information in Section 13.

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Repair records may be kept for a reasonable period for warranty and service history purposes.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.