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Website Accessibility

Dave’s Computers is committed to providing the best digital access for people with disabilities or special needs. In order to create a more improved user experience for all, our accessibility standards will continue to evolve and improve.

 

Conformance Status

Specific requirements are laid out for website designers and developers via the Web Content Accessibility Guidelines (WCAG). This provides definitions for three separate levels of conformance, including Level A, Level AA, and Level AAA. Dave’s Computers is dedicated to conforming with the highest level possible, but we also understand that some parts of our content may not conform to all accessibility standards.

 

Additional Accessibility Considerations

While we focus on achieving Level AA conformance, some images are only used for decorative purposes. Some videos may or may not have sign language interpretation. Once a session expires, through re-authentication, there is not a loss of data, but not all content meets all accessibility standards.

 

Feedback

We invite all users of Dave’s Computers website to contact us about accessibility barriers that exist on our website. You can reach us at:

415 Amwell Rd

Hillsborough NJ 08844

Email: sales@davescomputers.com

 

Technical Specifications

The following technologies are utilized as part of the building, development, and maintenance of Dave’s Computers websites:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

We rely on these technologies in order to maintain conformance as much as possible with accessibility standards.

 

Limitations and Alternatives

Although we continually make every effort to ensure accessibility for all users on Dave’s Computers website, we also acknowledge there may be some limitations. Below are brief descriptions of some known limitations as well as possible solutions to help users overcome these limitations. If an issue you observe is not listed here, please contact us directly via email, phone, or other contact methods provided above.

  • User comments: Images may not have text alternatives. We cannot always ensure the quality of contributions to our websites or comments sections. We monitor user comments as often as possible, and if we are contacted regarding such issues, we will make every effort to resolve the issue within 10 business days.
  • Archived documents: Some archived documents may not work with current, updated assistive technologies. That is because they have used outdated technologies that are not forward compatible. In the event of such an issue, once contacted, we will make every effort to update the formats of these archived documents within 10 business days.

 

Formal Complaints

We make every effort to respond to accessibility feedback within five business days. We seek to propose a solution to accessibility challenges within 10 business days. In the event you are not satisfied with such efforts, you can contact the national authority to escalate a complaint.