Today I’m going to walk you through how to check the health
of your disk drive. A very common cause of data loss is disk drive failure.
This is something we have covered before here at Dave’s Computers in New Jersey
but is so important it is worth going over again. As the main data storage
medium for our customers, we get to see all kinds of hard drives in all kinds
of states.
I’ll show you how to check your drive status so you can pre-empt
drive failure before you lose any data. You can then replace the drive and copy
your data across and hopefully, you will never need Dave’s Computers’ data
recovery services.
Most newer hard drives will use Self-Monitoring Analysis and
Reporting (SMART) which is built into the drive’s firmware. This is designed to
monitor drive status and alert you if any errors occur. Your computer may have
software pre-installed that will alert you of any issues or you can use Windows
Event Viewer to see them.
If you suspect your drive has problems by it slowing down,
losing data or saying it cannot read or write, it’s time to check it out.
You will see a very simple return under Status. If
everything is fine, you will see OK in the window. If there are potential
problems, you may see ‘Pred fail’ or other message, it’s time to dig a little
deeper.
If you see Good, your drive is fine. If you see Caution or
Bad, you need to back up your data in case you lose it. The drive is still
repairable but vulnerable to data loss.
If all you see are read or write errors, you can potentially
fix those yourself. From within Windows, you can use the built-in disk checking
utility. Mac have their own Disk Utility which can achieve the same goal. The
process takes a long time, a few hours on average, so run it when you have the
spare time.
If you closed the command line window from above, we need to
reopen it.
Leave the process to run without doing anything on that
drive. So if you see errors on your main C: drive, run it overnight without
touching your PC. If it’s a secondary drive, you can use your PC but don’t read
from or write to that drive.
If the disk utility finds any errors it will try to fix them
itself. If you’re fortunate, further tests will be clear. If you’re not, you
may need to consider bringing the disk to us here at Dave’s Computers or
replacing it.