Mac Does Not Turn On

Use these steps to turn on your Mac if the power button doesn’t seem to work.

1. Check Power Connections

Check that your power cable is intact and plugged into your Mac and a functioning electrical outlet.

Make sure your external display is turned on, connected to power, and plugged into your Mac if your computer doesn’t have a built-in display.

2. Press and Hold the Power Button

On your Mac, press and hold the power button for 10 seconds. Every laptop has a power button; on Touch ID-equipped laptops, press and hold Touch ID.

Next, press and release the power button as you normally would.

3. Unplug Accessories

There might be an issue with one or more of your accessories or their cables. To fix this, unplug all accessories from your Mac, including printers, external drives, and USB hubs. Once that’s been done, follow step 2 again from the beginning.

4. If Something on Your Screen Appears

If your computer is displaying a flashing question mark, a circle with a line through it, or any other symbol, this means that it is turned on but not starting up.

5. If Nothing Appears on Your Screen

If your Mac appears to be on but the screen is black, it may be a software issue.

6. Reset the SMC (Intel-based Mac only)

If you have an older Mac that uses Intel processors, resetting the SMC might help.

7. Contact us

If your Mac still doesn’t turn on, contact us at Dave’s Computers or give us a call (908) 304-9760 for more help!