If you downloaded and installed the recent Windows 10 October Update and use Windows Backup, you may see a new error the first time it runs. The error is 0x80070013 and says the destination disk is right protected. Even if you have run Windows Backup successful before, you may begin to see this error now.
We know this because one of the test machines here at Dave’s Computers in New Jersey threw the same error. We had been using Windows Backup for months without any problem. We installed the Windows 10 October Update and the next time Windows Backup ran, we received error 0x80070013.
So what is error 0x80070013 and how can you fix it?
Error 0x80070013 after Windows 10 October Update
Error 0x80070013 is a write error and will either come during Windows Update if it cannot write to the disk or when performing a backup for the same reason. It tells you in the popup error window if you select See More.
There is a relatively simple way to fix this and that is to reset permissions for the disk you have your backup set to. Here’s how to do it.
- Right click on the drive you back up Windows to and select Properties.
- Select the Security tab and then select Advanced at the bottom.
- Select Change next to Owner at the top of the new window.
- Type in your account name in the lower box and select Check Names.
- Select your name and OK.
- Check the box next to Replace owner on subcontainers and objects and select OK.
- Select your account name under Groups or user names and check the Full Control box.
- Select OK to begin changing ownership.
Depending on what drive you back up to, this could take a little while. It took a couple of minutes for our drive to complete the ownership change. Once complete the progress box will disappear and you should show as having full control over the drive in the Security tab.
Once done, run your backup again and it should work perfectly. Ours certainly did. If it doesn’t, it might be worth running a System File Check. We have noticed news of people losing data after the Windows 10 October Update and some have complained of drive corruption. A file check could help identify any issues with your hard disk.
If the above permissions change doesn’t work try this:
- Open a CMD window as an Administrator.
- Navigate to the drive you back up to. In our case it was the D: drive so we typed, ‘D:’ and hit Enter. The cursor should change from C: to D:
- Type ‘sfc /scannow’ and hit Enter.
- Allow the process to complete.
The check takes a few minutes. The larger the hard drive the longer the check. Once complete it will tell you if any issues were found and what it did to fix them.
Aside from some people saying they lost data during the Windows 10 October Update, it all went surprisingly well. If your upgraded didn’t quite go to plan, the computer repair guys at Dave’s Computers in New Jersey can help with any computer or networking issue you may have. Bring your computer to our store and we will see what we can do!