I get calls about this all the time — someone's PC won't boot, they've heard Safe Mode can help, but they have no idea how to get there when Windows won't even load. The old F8 trick doesn't work anymore on Windows 10 and 11. Microsoft disabled it. So here's exactly how to do it, starting with the scenario most people are actually in: the machine is off and won't come up normally. I'll cover every method in order from "machine is completely dead" down to "Windows works fine, I just want to be prepared." — Dave, Dave's Computers, Somerville NJ
On Windows 10 and 11, Microsoft disabled the old F8 Safe Mode shortcut by default to speed up boot times. You can't just tap F8 at startup anymore. You have to reach the Windows Recovery Environment (WinRE) first — all the methods below get you there.
Safe Mode boots Windows with only the bare minimum — basic drivers, no third-party software, no startup programs. If your PC runs fine in Safe Mode, the problem is almost certainly caused by a driver, a program, or malware that gets loaded during a normal boot. Safe Mode gives you a working environment to remove it.
In New Jersey, some of the most common reasons I see people needing Safe Mode: a bad driver update that killed display output, malware that disabled normal boot, or a Windows update that got corrupted mid-install. Knowing how to get in can save you a service call.
No tools needed — works even if Windows crashes every boot
Use when: PC is off, Windows won't load at all, or crashes/freezes on every startup attempt
Press the power button to turn the PC on
Watch for the spinning dots or Windows logo to appear — that's your cue.
Hold the power button 4–5 seconds to force it off — repeat 3 times in a row
Cut power during or right after the Windows logo/spinning dots each time. You're intentionally triggering a failed boot — Windows counts them.
On the 4th boot, Windows detects the failures and enters Automatic Repair / WinRE automatically
You'll see "Preparing Automatic Repair" or "Diagnosing your PC" — let it finish, don't cut it off this time.
On the Automatic Repair screen, click Advanced options
Navigate: Troubleshoot → Advanced options → Startup Settings → Restart
After the restart, press 4 for Safe Mode, 5 for Safe Mode with Networking, or 6 for Safe Mode with Command Prompt
Cleanest powered-off method — no risk of file system damage
Use when: you have a Windows 10/11 USB install drive and the machine is completely off
Plug in your Windows 10/11 USB drive, then power on the PC
Don't have one? Download the free Media Creation Tool from microsoft.com on any working PC and create a bootable USB. Takes about 20 minutes.
Press your boot menu key immediately after powering on — tap it repeatedly
Common keys by brand: Dell = F12, HP = F9 or Esc, Lenovo = F12, ASUS = F8, MSI = F11, Acer = F12. Not sure? Check the brand name on the bottom of your laptop or the front of your desktop — or just try F12 first.
Select your USB drive from the boot menu to boot from it
On the Windows Setup screen, click Next, then click Repair your computer in the bottom-left corner
Do NOT click "Install now" — that's a full reinstall. Repair your computer is the bottom-left link.
Navigate: Troubleshoot → Advanced options → Startup Settings → Restart
Press 4, 5, or 6 to select your Safe Mode variant
Login screen loads but you can't or don't want to sign in
At the login screen, click the Power icon in the bottom-right corner
Hold Shift and click Restart — keep Shift held until the "Please wait" screen appears
Navigate: Troubleshoot → Advanced options → Startup Settings → Restart
Press 4, 5, or 6
The cleanest method when Windows is fully functional
Open Settings → System → Recovery
Windows 10 path: Settings → Update & Security → Recovery
Under Advanced startup, click Restart now
Save all open work first — it restarts immediately.
Navigate: Troubleshoot → Advanced options → Startup Settings → Restart
Press 4, 5, or 6
Command Prompt method for tech-savvy users
Open Command Prompt as Administrator (search CMD, right-click → Run as administrator)
Run this to enable Safe Mode on next boot:
bcdedit /set {current} safeboot minimal
Use safeboot network instead for Safe Mode with Networking.
Restart — the PC boots directly into Safe Mode
When finished, run this to return to normal booting:
bcdedit /deletevalue {current} safeboot
Once you get to the Startup Settings screen, you'll be prompted to press a number key. Here's the honest breakdown of what each one actually does:
Safe Mode
No network access. Best for removing malware, rolling back a bad driver, or running Windows Repair tools without anything else interfering.
Safe Mode with Networking
Includes Wi-Fi and Ethernet. Use this when you need to download Malwarebytes, updated drivers, or connect to another computer on your network. Most useful option for most people.
Safe Mode with Command Prompt
Opens to a command line only — no desktop. For advanced repairs using sfc /scannow, DISM, CHKDSK, or scripted fixes. Not for casual users.
If you're not sure which to pick, start with Safe Mode with Networking (5). It gives you the most flexibility — you can still download tools, run Malwarebytes, look up solutions, or pull updated drivers without having to exit and restart again.
If you've made it into Safe Mode and still can't figure out what's wrong — or if the PC won't even get to Safe Mode — bring it in. Most repairs are diagnosed and turned around in 24–48 hours at our shop in Somerville, NJ.
Safe Mode gets you in the door — but here's what you're actually there to accomplish. The most common tasks I see in New Jersey:
Malware removal: Most malware can't load in Safe Mode, which means Malwarebytes and similar tools can actually find and delete it. Run a full scan immediately after booting in.
Rolling back a bad driver: If a Windows Update or driver installation broke your display, Wi-Fi, or caused a BSOD, you can open Device Manager in Safe Mode and roll back or uninstall the problem driver. Right-click the device → Properties → Driver → Roll Back Driver.
Uninstalling a bad program: If a newly installed app is causing crashes or preventing boot, Safe Mode lets you uninstall it through Add or Remove Programs without it being able to run.
Running SFC and DISM: If Windows system files got corrupted, these two command-line tools can scan and repair them. Open CMD as administrator in Safe Mode and run sfc /scannow first, then DISM /Online /Cleanup-Image /RestoreHealth if SFC finds issues it can't fix.
If you're dealing with a virus that won't go away, a laptop that won't start, or a PC that's stuck in a boot loop in Somerset County, NJ — this is the first place to go before writing the machine off. Our computer repair service in NJ handles these exact situations every week. If Safe Mode didn't fix it, bring it in — the $75 diagnostic is credited toward whatever repair is needed.
For laptop-specific issues, see our laptop repair page — a lot of the same Safe Mode steps apply, and if it turns out to be a hardware issue (bad drive, failed RAM), we can catch that during the diagnostic too.
Dave's Computers is drop-off only at 75 N Bridge St, Somerville, NJ 08876. We don't do in-home or on-site residential service. If your machine can't make it in, we can walk you through next steps over the phone at 908-428-9558, or you can bring the drive in by itself if the PC is too large to transport easily.
Related services at Dave's Computers:
If your PC still won't boot — or you got into Safe Mode and still can't nail down the problem — bring it to Dave's Computers in Somerville, NJ. We diagnose it, tell you exactly what's wrong, and turn most repairs around in 24–48 hours. Walk-ins welcome. No appointment needed.
We'll be back
Tues, May 27
10 AM – 5 PM
Need help or an estimate?
Text us at 908-428-9558