Remote computer support is very helpful because it means you never even have to take your machine anywhere to get it fixed. That saves you hassle, time, gas in your car, and headaches. With remote support, all you do is allow a computer professional access to your machine and then they can repair a number of different issues.
Some of the most common issues that can be addressed through remote computer support include slow machines, machines laden with viruses, program errors, and more. Obviously, problems with the computer hardware itself cannot be rectified remotely.
While it all sounds great, there is a downside that you need to keep in mind when you are searching out remote computer help. There are scams out there, and according to studies, these scams are a million dollar industry. In other words, if you aren’t careful, then you could get scammed into thinking that your computer is being repaired. So, how can you avoid these scams?
The Signs of a Remote Support Scam
Here are the signs that you might be getting wrapped up in a computer support scam:
- You get something called a “cold call” or a phone call that is completely unsolicited, claiming to be Microsoft or the Best Buy Geek Squad and stating something is wrong with your machine.
- Alternatively, you get involved with a fake tech support company by trying to Google the Microsoft computer support number.
- In either case, the scammer takes control of your computer and then creates a fake error message. They may even show it to you on the screen.
- Then, they ask for you to provide a credit card number to pay for the repairs.
So, the signs are simple. You didn’t ask for tech support, but someone called you anyway, or you try to find a Microsoft number by doing an Internet search instead of going to the company website directly.
The Problems
Not only can the scammer create a fake error on your computer, but also once they have access to the machine, they can actually send viruses and do damage that causes you to need them again and again. It’s a racket that can be very costly.
How to Find Legitimate Remote Computer Support
There are legitimate remote computer support companies, though, and they can be very useful, so don’t rule this service out altogether. You just need to know what to do. The most important thing is research. You want to find a company that has a longstanding reputation for offering high quality computer support, that has feedback from real customers online, and that doesn’t have fraud alerts. Once you find a quality remote computer support company, then you can depend on them again and again for any problems that may arise with your machine.
Do you want remote computer support without all of the scam hassle? Then all you have to do is contact computer-help.com. Remote support is our specialty and we will repair the problems so that you can avoid any scams that may come your way.