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Despite Windows 10 having been around for a couple of years now and Windows 8 and Windows 8.1 for many more, I still know a few people sticking with their Windows 7 computer. Unfortunately, the time is now here for a new operating system and likely, a new computer too.

The Windows 7 End of Life date has been announced as January 14, 2020 which is when support will officially end. That means no more security updates, no more Windows updates, no more app support and no third party app compatibility guarantees. While the OS will run fine without these updates, the computer will gradually become susceptible to emerging threats.

Preparing for the end

Microsoft is already preparing you for the end of Windows 7. As soon as you install Windows Update KB4493132, you will begin seeing prompts to update to Windows 10 before January 2020. This is an optional update which you can elect to not install if you want but will arrive on its own if you have automatic updates configured.

So how can you prepare?

Your main option is to upgrade to Windows 10. You missed the free upgrade offer but you can acquire cut price licenses if you know where to look. Otherwise, Dave’s Computers can help prepare you with a system refresh and full upgrade to the new operating system.

You will need a computer with these minimum specifications to run Windows 10.

If your current computer meets these specs, you can upgrade to Windows 10. We would suggest those as an absolute minimum as many games and programs designed for Windows 10 will require more hardware capability than that.

If you don’t want to buy a new computer or pay for the upgrade to Windows 10, there’s always Linux. Free, super-stable and friendlier to use than ever, Linux is now a viable home operating system for normal people.

Whichever way you go, we can help you transfer your files over to your new operating system and help you set everything up just how you like it. It’s all part of the Dave’s Computers service!

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Windows 7 may be regarded as ancient in technology terms but if the number of computers still using the OS we get to see here at Dave’s Computers in New Jersey is anything to go by, it is anything but disappeared. Its time is nearly over though as Microsoft has announced it will go out of support on January 14 2020.

According to statistics, 35.6% of desktop users are still using Windows 7. That is surprising given the free upgrade Microsoft offered with Windows 10. Many companies were slow to change as testing and compatibility had to be proven before making the switch. However, a good percentage of those will be home users.

Whether you use Windows 7 at home or at work, you now seriously need to consider upgrading to Windows 10. Dave’s Computers can help.

What does End of Support actually mean?

When a vendor says a product will reach End of Support at a given date, what does that actually mean? It essentially means that Microsoft will stop releasing security updates for it. It also means third-party vendors will stop guaranteeing compatibility with it. The core operating system will still work and any existing products will likely still work but they won’t be updated.

It also means any future updated from vendors will not be designed to work with Windows 7. This may not be an issue for compatibility but isn’t ideal when you’re running a business.

The other element of ‘end of support’ is hardware. Any hardware upgrades you make to a Windows 7 computer after 2020 will not carry any guarantees of compatibility. You will be able to continue to use your existing hardware and may be able to use future hardware but there will be no guarantees. Hardware drivers may become an issue too.

For the average home user, this isn’t a problem. If your computer works fine now, it will likely work fine in a year’s time. However, that can potentially compromise security with the lack of updates and any security software you might use after that date.

Windows 10 upgrades

Now is a good time to upgrade to Windows 10. It has had a couple of years to iron out the worst of its bugs. More hardware and software than ever is fully compatible. Most IT techs and certainly us here at Dave’s Computers have had a couple of years to get to know its quirks and how to fix most issues.

We would regard ourselves as Windows 10 experts. We see it every day, we work with it, fix issues with it, upgrade to it and generally make it dance to our tune. If you’re waiting to update to it, now is as good a time as any. You missed the free upgrade but cost is reasonable and it can work on all kinds of hardware.

If you want to upgrade to Windows 10 now Windows 7 is reaching end of life. We can help. Visit Dave’s Computers in New Jersey to discuss your options!

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Dave's Computer Repair Blog - Ten ways to troubleshoot your internet connection We take the internet for granted and for good reason. We can access it anywhere, at any time from just about any device. Why would we not take it for granted? How about when it goes down or when your computer cannot connect to the ‘net? There are a range of steps you can take to troubleshoot your internet connection. I shall list the most effective ones here for you to try. As always with my guides, try each step, retest and only move on to the next one if you’re still seeing problems.

Troubleshoot an internet connection

There are many things that can interrupt your service so we require a process of elimination to identify exactly what is wrong. I’m using a Windows 10 PC as an example, but many of these steps will be relevant to a whole range of connected devices. Adapt them as you see fit.
  1. Check the connection light on your router or modem as the fault might be on your connection.
  2. Reboot the router by switching it off at the mains and leaving it off for 60 seconds before switching it back on.
  3. Reboot your computer.
  4. Right click the Windows Start button and select Device manager. Make sure your network adapter doesn’t have a red X or yellow triangle next to it.
  5. Right click your network adapter and select Disable. Leave it a few seconds and then select Enable. This will force Windows to reload the configuration.
  6. Open a CMD window and type ‘ipconfig /all’. Make sure you can see an IPv4 address that doesn’t begin 169 and a default gateway.
  7. Type ‘ping www.google.com’ in the CMD window. You should see a reply if the network is up.
  8. Right click the Windows Start button and select Network connection. Right click your network card, select Properties, select IPv4 in the window and click the Properties button. Select ‘Obtain and IP address automatically’.
  9. Select IPv6 in the same window and uncheck the box.
  10. In Network Connections, click ‘Diagnose this connection’ and let the wizard troubleshoot.
Those are my top ten ways to troubleshoot your internet connection. One of these steps is sure to have your internet running again! Thank you for reading Dave's Computer Repair Blog, if you ever need computer repair or data recovery assistance give us a call or fill out the contact form on the bottom right of the website.

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If you haven’t got it already, the Windows 10 Anniversary Update is a significant collection of bug fixes, improvements, feature updates and more. It’s a large download and takes a while to install but all updates from now on will likely require it to work properly. It brings Windows 10 up to version 1607 which is now the current supported version. If you want to get the Windows 10 Anniversary Update, here’s how.

Windows 10 Anniversary Update

Love it or hate it, Microsoft’s new way of forcing updates onto Windows 10 machines means you may already have the Anniversary Update. Let’s find out before we go any further.
  1. Navigate to Settings, System and About.
  2. You should now see a screen with a Windows 10 header and your machine information.
  3. Check the Version. If it says 1607, you already have the Windows 10 Anniversary Update. If it is any number lower than that, such as 1511, you haven’t yet installed the update.
To download the Windows 10 Anniversary Update, we can use Windows Update. Bear in mind that the download is quite large and will take anything up to an hour to install, depending on how fast your computer is.
  1. Back up any critical data that you do not want to lose. Preferably somewhere other than your Windows drive.
  2. Navigate to Settings, Update & Security and Activation.
  3. Click ‘Check for updates’ and allow Windows to check for any updates. Chances are, it will find a series of updates up to and including the Anniversary Update.
  4. Perform the update.
The system will take over and the installation wizard will perform the update. The process includes a lot of loading and a few reboots, so don’t be alarmed if your computer restarts a couple times. If something goes wrong with the update or you would prefer to perform a clean install of Windows 10 with the update, try this:
  1. Download the Microsoft media creation tool.
  2. Select 32-bit or 64-bit Windows. It has to be the same version you’re using now.
  3. Choose ‘Upgrade this PC’. You can select ‘Create installation media for another PC’ if you want to use it on other machines or perform a clean install without keeping any of your files.
  4. Choose the media, language, edition and architecture and create the media.
  5. Burn to a DVD or save to USB.
  6. Set your computer to boot from the media and follow the installation wizard.
If you need help upgrading to the Windows 10 Anniversary Update or need to fix problems after attempting the update, Dave’s Computers can help. Contact us today and we’ll take care of everything!

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Windows 10 Black Screen Issues can be a real pain. Even a Blue Screen of Death is more informative than your monitor turning black and giving you nothing. Typically, these black screens happen just after a Windows update or as you log in. It seems no amount of key pressing or mouse clicking can fix it. Fortunately, the experts at Dave’s Computers can. There are a couple things you can do to fix Windows 10 black screen issues depending on when it occurs. If you’re experiencing this problem, here is what you can do.

Fix Windows 10 black screen issues

There are four ways that we know of to address these black screen problems. Let’s begin with the simplest.
  1. Press Ctrl on your keyboard. While you won’t see anything happen, bear with us.
  2. Type in your Windows 10 login password and then Enter. Windows may log you into the desktop as normal. If it doesn’t, try step 3.
  3. Hit Enter, retype your password and hit Enter once more. This will retest this quick fix and make sure the password is entered in the right place.
Sometimes, login gets stuck loading your profile and will present a black screen. By hitting Ctrl, you select the password box in the login screen. Entering your password should log you in as usual and allow Windows to load your profile and your desktop as normal. If that doesn’t work and you have just installed or upgraded Windows 10, check your monitor cable. Windows can often default to a different configuration than you would like and may switch between an onboard graphics chip and a graphics card. If your motherboard has onboard graphics, plug your monitor into the DVI/VGA port on the motherboard and retest. Otherwise:
  1. Start your computer with your Windows 10 installation media inserted and boot from it.
  2. Select Troubleshoot instead of Install in the bottom left of the new screen.
  3. Select Advanced Options, Startup Repair and let Windows do its thing. If there are file issues, this should repair it.
If it doesn’t: Boot your computer with your Windows 10 installation media inserted and boot from it.
  1. Select Troubleshoot instead of Install in the bottom left of the new screen.
  2. Select Advanced Options and Safe Mode. Press F5 and let Windows reload.
  3. Install the latest graphics driver for your computer and reboot and retest.
In most cases, one of these will fix Windows 10 black screen issues. If you still can’t fix it or have any other computer problem you need help with, contact Dave’s Computers today at 908-428-9558. We’re here to help!

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  Hardware on your computer uses drivers to work properly. These drivers are updated for a number of different reasons, such as malfunctions, new operating systems, new features, and security issues. If you have an old driver, then you may find that components of your computer will not work properly. Additionally, sometimes, drivers become corrupted, which can result in issues as well. Before you contact a computer support service, consider ensuring the problem doesn’t have to do with an out of date or bad driver. Updating this is quick and simple, and all you will need to do is follow a few steps that start with determining what driver you have in the first place. If you have Windows 7, then this tutorial can help you. If you have a different version of the operating system, then keep in mind that you will need to locate the device manager on your computer. If you are unsure of how to do this, then contact a computer support service. If you have Windows 7, though, then follow these steps to get the information you need. Once you open the driver tab, you will see different bits of information about the device drivers, and then the actual driver version information as well. There are two things you should note: the driver version number as well as the driver provider. Of course, you will need to know the provider so that you can go to the right company in order to download the proper drivers. You may also want to make note of the driver date. That way, when you look into a newer version of the driver, you can make sure it actually is newer. You definitely don’t want to install an older version. If you accidentally do download an older driver and you are unsure of what to do, then a computer repair service will be able to help you with the problem. There are a few reasons why you may need the driver version number, so if you have trouble with this process, and you need computer help, then don’t hesitate to contact at the bottom of the website. We can help you locate the driver version and even update the drivers as needed. We also offer a variety of different remote computer support options.

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Device manager is designed to give you access to different pieces of hardware and ports on your machine. There are times when you may need to disable a device whether it is causing a problem or you suspect it may be. In either case, you don’t have to call in a computer repair service to perform this diagnostic. Instead, you just need to know how to get to device manager and then what to do once you are there. In this tutorial, we will be discussing disabling devices if you have Windows 7. If you have a different version of the operating system and you cannot find the device manager, then you may need the assistance of a computer support professional. The first thing you need to do is access the control panel, which means clicking on the start menu in the bottom left corner of your computer screen. Then, you can choose control panel from the start menu that will appear. Then, to disable a device through device manager, follow these steps: In the device manager, you can ensure the device you were trying to disable has been done so by looking it up again and checking the status. Of course, if you determine you have made a mistake, you can re-enable the device without a computer repair service whenever needed. Just go back to device manager and go through the steps above until you get to the spot where you clicked disable. This time, you will need to click enable and now your device will be fully operational again without you needing to call for computer help. If you are having trouble with your computer, and you believe it is hardware related, then disabling the device in question can be a good start. Then, you may wish to contact a computer repair service to fully rectify the problem. When you require this service, contact davescomputers.com. We will be glad to assist you with your computer support needs. Give us a call today and we will get started on your problem as soon as possible.

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You wouldn’t be the first person that it happened to. In fact, you wouldn’t even be the hundredth. We all have moments where we forget passwords, and that is why there is always a way to reset things. If you have Windows 7 running on your machine, and you find that you have forgotten your password, don’t worry. You won’t need a computer support team to get things straightened out. The Password Reset Disc Now, the simple solution to forgetting a password is using your password reset disc, which you had the option to set up when you first created a log on for the machine. If you did set up a disc, then recovering your information is a breeze. If you haven’t yet forgotten your password, but you are afraid you will, now is a great time to set up one of these discs. You can contact a computer repair service if you need assistance with it. If you did not set up the disc and you have now forgotten your password, you may be in a bit of a pickle, but there is a way to recover your information without computer help. You just need to follow some simple steps. Resetting Your Password This is a somewhat difficult task that can take up to an hour to complete. If you have trouble with any of the steps, the best thing to do would be to contact a computer support service. Copy d:windowssystem32utilman.exe d:   (use whatever letter of the drive you wrote down earlier here and in the next line) copy d:windowssystem32cmd.exe d:windowssystem32utilman.exe If you follow these steps, then you should have no problem replacing your password in Windows 7. If you do run into trouble, then contact computer support. Computer-help.com can assist you with many different problems that may arise, so be sure to contact us today when you need assistance.

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If you are having trouble with hardware on your computer, then you may need to access device manager. This is the section where you can see all of your peripherals, including devices as well as adaptors and plug ins. Often, you can see right from this screen if a device is not working, and if you are getting computer help over the phone, then you may need to access device manager. Don’t worry. Getting to it is quite simple. In this tutorial, we will go through the steps of getting to device manager the simple way, through the control panel, so that you won’t need computer support for this issue. The Steps Before you can get to the device manager, you will need to access the control panel. There are other ways to get to it, but this is the quickest and simplest. It literally takes just five simple steps. These steps are really all you need to get to device manager. Now, what can you do once you are there? You may not even need computer help to resolve minor issues. What You Can Do with Device Manager Once you have access to device manager, there are several things you can do. Of course, you will be able to determine if something is not working right. It may have a red x or a yellow warning next to it. Additionally, you can: If you have problems, remember that you can always contact a computer support service. Not only will they be able to access device manager, but they will be able to troubleshoot whatever issue you are dealing with. Of course, when you face machine problems, Davescomputers.com can help you. We offer solutions to many different problems, from slow machines to data recovery. We even offer remote computer support services that can assist you. So, whether you need to get to device manager or you have something else going wrong, don’t worry. Contact us today.

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Over time, Microsoft releases something called service packs that update the operating system itself. Sometimes, when things go wrong with your computer, you will actually need to know what service pack you currently have on your machine. In fact, when you contact computer support professionals, they may need to know this as well. Of course, the more information you can provide, the better. Additionally, you need to ensure you have the latest service packs on your machine if you want it to run properly and safely. That means identifying what you have and determining if it is the right thing. How to Find the Details Now, if you have Windows 7, then here are the steps you will need to take. On a side note, if you need to find out if you actually have Windows 7, you can do this without computer help as well. Simply go to your control panel, then click on system and security and then system. It will list near the top what Windows version you have. If you have trouble with this, then you can always contact computer support for help. Once you know that you have Windows 7, follow these steps to identify your service pack. If you do not have the newest service pack for Windows 7, then it is a very good idea to download it as soon as possible. Not only will it include updates, but also it will include security patches your computer will need for safety. Downloading a New Service Pack The best way to download a new service pack is to go through Windows Update. If there is one available, it will come up in this screen. If you don’t want to use Windows Update, then you can also download service packs manually online, but that takes more work and may require the help of computer support. If you have no service pack, you don’t have to go back and install each and every one. Instead, you only need to install the newest one because it will be cumulative. So, if you need to know your service pack for a computer repair project or if you simply need to ensure your machine is up to date, then these simple instructions will help you. Anytime you need computer support professionals, however, contact computer-help.com so that we can offer remote computer assistance.

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