Computer Support

Ten mistakes the new technician will make when delivering IT support

Dec 29, 2016

We have all been there, new to the job, pretty green with nothing but classroom experience to back us up. We were badly in need of real life experience and the only way to get that is to experience real life. When you’re providing IT support to live customers you have to gain that experience […]

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How to identify and avoid the five most common phishing attacks

Dec 20, 2016

Phishing is an insidious attacks that seek to part you from your personal data or your money. At their previous height, they were targeting individuals in order to steal their identities or their bank account details. Now the prime target is smaller businesses. Those organizations who don’t have the luxury of an IT team and […]

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Top tips for delivering awesome remote support

Dec 13, 2016

Here at Dave’s Computers, we support lots of customers across the country. Some are close to our Hillsborough computer store while others are spread across New Jersey and further afield. Regardless of where the client is located, we deliver exceptional, consistent service to all of them. Delivering remote support isn’t the easiest job in the […]

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Avoid Microsoft support scams by getting real remote IT support

Dec 6, 2016

Remote IT support is a benefit to many kinds of computer user. Whether a sole trader, small business or agile enterprise, the ability to be helped by IT experts wherever you may be as long as you have internet is too good to miss out on. You and I know this, but unfortunately, so do […]

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Top tips to avoid being caught by ransomware

Nov 29, 2016

Ransomware is one of the most insidious types of malware on the internet. It sneaks onto your system, secretly encrypts your files and then demands a Bitcoin payment in return for giving you the unlock key. Even then, there is absolutely no guarantee that the hacker will unlock your files even if you pay. Ransomware […]

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Remote IT support FAQ

Nov 28, 2016

Dave’s Computers has been offering remote IT support for a while now and it is proving a very popular service to the residents and businesses in Hillsborough, New Jersey. It is cost effective, offers real, local support from native English speakers and delivers the kind of IT support you need to keep working or surfing […]

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Top ten most common tech support problems remote support can solve

Nov 22, 2016

There are dozens of common IT issues that remote support can handle. While it is preferable to be in front of the device when troubleshooting, with the right expertise and a little help from the user, most things are possible remotely. Many of our clients don’t live anywhere near our Hillsborough, New Jersey IT store […]

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How remote support enables the agile business

Nov 21, 2016

Technology enables us to do what we need to do with the minimum of effort. It also allows us to be flexible, work anywhere and at any time. But if you don’t use a traditional office 9-5 model how can you ensure your systems are supported when you need them to be? By utilizing remote […]

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Six reasons remote support works for small businesses

Nov 17, 2016

If you’re running a small business, chances  are that you depend on IT for productivity but don’t have the resources for dedicated support staff. If your small business is anything like the ones we look after here at Dave’s Computers, you will be computer support, telephone support, auditor, quality controller and wear any number of […]

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Apple Data Recovery 101: 3 Essential Back-up Platforms You Should Be Using

Nov 9, 2016

It’s every computer user’s nightmare: system failure. In addition to destroying your computer, system failure requires Apple data recovery. This, in turn, sends you scrambling to retrieve your files from a corrupted or damaged hard drive. Fortunately, you can take proactive steps to make Apple data recovery easier, even if your system does crash. Read […]

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