computer help

How Do I Find a Driver Version Number?

  Hardware on your computer uses drivers to work properly. These drivers are updated for a number of different reasons, such as malfunctions, new operating systems, new features, and security issues. If you have an old driver, then you may find that components of your computer will not work properly. Additionally, sometimes, drivers become corrupted, … Read more

Disable Devices in Windows 7

Device manager is designed to give you access to different pieces of hardware and ports on your machine. There are times when you may need to disable a device whether it is causing a problem or you suspect it may be. In either case, you don’t have to call in a computer repair service to perform … Read more

How to Download Software Safely

If you do very much with your computer, then there are different kinds of software you may wish to download. However, with so many viruses and malware floating around, you may be afraid to do so. The good news is that you don’t need computer help to download software safely. You just need to know … Read more

How to Shut Down Windows 8

If you have Windows 8 or Windows 8.1, then you have a whole new operating system that is very, very different from older Windows versions. With a completely different look and interface, the operating system can be confusing enough that you end up feeling lost. Don’t worry. You won’t have to contact computer support services … Read more

How to Reset Windows 7 Password

You wouldn’t be the first person that it happened to. In fact, you wouldn’t even be the hundredth. We all have moments where we forget passwords, and that is why there is always a way to reset things. If you have Windows 7 running on your machine, and you find that you have forgotten your … Read more

Access Device Manager Windows 7

If you are having trouble with hardware on your computer, then you may need to access device manager. This is the section where you can see all of your peripherals, including devices as well as adaptors and plug ins. Often, you can see right from this screen if a device is not working, and if … Read more

How to Locate a Service Pack Version

Over time, Microsoft releases something called service packs that update the operating system itself. Sometimes, when things go wrong with your computer, you will actually need to know what service pack you currently have on your machine. In fact, when you contact computer support professionals, they may need to know this as well. Of course, … Read more

How to Fix Windows Update Problems

Windows Update is there for your own good, and it protects your computer by sending out patches and safety upgrades that the machine needs. Microsoft has something they call “Patch Tuesday”, which means they release new patches through Windows update once a week on Tuesdays. What happens, though, if you update something through Windows Update … Read more

How to Start in Safe Mode

How many times do you read tutorials or advice that tells you that you will need to start your computer in start mode? Often, this is the best way to diagnose various problems with your machine without the need for computer help. However, if you don’t know how to even get to safe mode, you … Read more

How to Use Windows System Restore

Your Windows computer has something called a system restore utility that can be very helpful as a recovery method when something goes wrong. The utility will often allow you to manage issues without the need of a computer repair service, but it won’t do you any good if you don’t know how to use it. … Read more